Tuyển dụng

Online Operation Specialist/Leader

Thành phố Hồ Chí Minh

Introduction

Founded in 2011, Con Cung has become the No.1 omni-channel Mom and Baby retail chain in Vietnam after 10-year journey. With 600 stores located across the country and the annual growth rate of more than 70% in 2021, Con Cung aims to reach 1,000 stores and hit 1 billion USD in revenue by 2023.
Especially, with the impressive technological foundation, Con Cung has successfully developed its online sales platform and achieved the growth rate of 400% in online sales revenue. Con Cung Mobile Shopping Application ranks in the top 5 of the Apple Top Chart in 2021 which indicates that our app is continuously developed and upgraded to provide customers with outstanding experiences by in-house cutting-edge automation and intelligence technologies.
Therefore, Con Cung is seeking young, enthusiastic and passionate talents to join us in achieving their professional career growths and eventually the company success.

 

Job Description

Overview and optimize the internal operating and selling online system to earn the highest possible customers’ satisfaction and to generate sales revenue.
• Develop and execute the online selling and operating system on variable platforms (Web, App, Call, Chat and CRM partner…) by collaborating with functional departments
• Develop and optimize the overall coordinating process and procedure of online operation
• Research and develop new convenience features for the Web/App (Delivery solution, Payment method, Product recommendation,…)
• Communicate updates and neccesary guidelines and policies for online operation team
• Track statistics and generate relevant reports of online business and operation performances
• Report and recommend solutions on online business operation optimization for manager

 

Requirement

• Bachelor’s degreeAbove in Economics/Business Administration/MarketingFinance (GPA 7.5 is a plus)
• 2-3 years experience in Business, Marketing and Online Operation
• Sufficient experience in developing and optimizing system
• Comprehensive understanding of e-commerce is a plus
• Logical mindset and good to numerical analysis

 

Benefit

- Annual bonus: 2 - 3 months under minimum KPI requirement

- Participate in the Employee Stock Option Program

- Work in a dynamic, open, creative environment

- Regular training, company team building, birthday bonus

 

About Concung.com

- Working time: 8:30 - 17:30 Monday - Friday

- Working place: 14th Floor, Phu My Hung Tower, Tan Phu Ward, Dist. 7, HCMC

Hạn nộp: 01/11/2021
Ứng Tuyển Online Operation Specialist/Leader